The participant from Germany has deposited money into her account from her lover’s card. Participant’s account has been blocked and winnings cancelled.
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The Complaints Team had intervened and facilitated conversation amongst the player as well as On line casino. Right after their intervention, the casino experienced eventually responded to the participant's request. The issue had been correctly settled and the participant experienced expressed her gratitude for your Grievances Staff's help.
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Casinos which has a Beneath common Safety Index ordinarily have an unfavorable ratio in their amount of tourists to applicable issues submitted by players. It ensures that this casino has most likely treated some gamers unfairly previously. Submitted: 04 Jan 2021
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The participant from Romania is going through difficulties verifying his account and obtaining the winnings. The participant received his winnings, the issue was settled.
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The participant from Italy has submitted all demanded files for that verification website although the position in the verification continues to be unidentified. Player’s criticism has long been settled efficiently.
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